Price optimization survey templates

Find the perfect price for your products or services.

StatFigure
Total price optimization templates4
Most-used templateMarket research product survey
Short survey completion rate
(1-10 questions)
98.5%
Medium survey completion rate
(11-20 questions)
96.9%
Long survey completion rate
(21+ questions)
85.3%
Average questions per survey12.2
Minimum responses for the price chart30

How much will buyers pay before they walk away, and how cheap is too cheap to trust? A price optimization survey runs the Van Westendorp Price Sensitivity Meter (PSM), asking four pricing questions to map the range your customers will accept, so you set a launch price from data instead of a guess. These four templates give you a tested starting point: market research, online shopping attitudes, skin-care products, and competitor research.

The four PSM questions ask each respondent to name a price at which the product is so cheap they would doubt its quality, a price that is a bargain, a price that starts to seem expensive, and a price that is too expensive to buy. Plotting the four cumulative response curves produces the acceptable price range and the optimal price point where the curves intersect. You describe the product clearly in the survey preamble, then let respondents enter their own numbers. The PSM needs a minimum of 30 completed responses to generate the chart, and the output is a fixed four-curve format. For the methodology in depth, see the Van Westendorp Price Sensitivity Meter guide.

These templates run 12.2 questions on average and complete at 95.6%. Short surveys of 1-10 questions finish at 98.5%; those past 21 questions drop to 85.3%, which is why a tight four-question PSM tends to do better than a padded one. To reach the exact buyer segment you want to price, recruit through the SurveyMonkey Audience panel. For a guided setup that walks you through the four questions, use the price optimization solution on LaunchPad.

  1. Pick one of the four templates on this page, or start from the market research product survey.
  2. Write a clear product description for the preamble so respondents know exactly what they are pricing.
  3. Add all four Van Westendorp questions in order: too cheap, bargain, expensive, and too expensive.
  4. Set an open-ended price field for each question so respondents enter their own dollar amounts.
  5. Recruit at least 30 respondents from your target buyer segment through Audience or your own list.
  6. Launch and review the price sensitivity chart, then read the acceptable range and optimal price point from where the curves cross.
  • New product launch: Run the PSM before you commit to a price so your debut number sits inside the acceptable range rather than leaving revenue on the table or triggering resistance.
  • Subscription or SaaS pricing: Test monthly and annual price points before you publish them, and see how much room you have before buyers feel the price is too high.
  • Price increase justification: Bring data to an internal pricing decision by surveying current customers to find how far you can raise the price before hitting the too-expensive threshold.
  • Brand refresh or repositioning: Run the PSM before and after a repositioning to learn whether the new brand supports a higher price.
  • New market or geography entry: Price sensitivity shifts by market, so field a localized PSM through Audience to set the right price per region.
  • Product managers and product marketers: They need a defensible launch price and use the PSM to show stakeholders the acceptable range before committing to a number, often without prior pricing-research experience.
  • Market researchers and insights managers: They run pricing studies inside a broader product or brand process and choose Van Westendorp when they need the full sensitivity curve rather than specific tested price points.
  • Brand managers: They track price perception over time and rerun the PSM at intervals to catch shifts before revenue feels them.
  • Startup founders: They validate the pricing model before go-to-market spend, so they neither price themselves out nor undercharge.
  • Describe the product first: A price judgment only makes sense when respondents know what they are evaluating, so put a clear, specific description above the four questions.
  • Ask all four questions: The PSM needs every response to build the intersecting curves, and dropping one breaks the chart logic and wastes the study.
  • Keep it short: Short surveys finish at 98.5% against 85.3% past 21 questions, and the PSM needs only the four price questions plus context, so resist adding more.
  • Recruit the actual buyer: Sensitivity data from the wrong audience misleads, so use Audience to target your real buyer profile by demographics or category usage.
  • Plan for the 30-response floor: The chart will not render under 30 completed responses, so size the sample before launch.
  • What are the four Van Westendorp questions?
  • How do I analyze Van Westendorp results?
  • When should I use Van Westendorp instead of Gabor-Granger?
  • How many responses do I need for a Van Westendorp survey?
  • Can I add other questions to a Van Westendorp survey?