What survey should a nonprofit send: donor, volunteer, or community feedback?

Match the survey to the relationship. Send a donor feedback survey after a gift or event to learn why people give, a volunteer survey to measure satisfaction and keep your team, and a community survey to show program impact. This category has 11 templates across all three, so you can start from one built for the relationship you want to strengthen rather than build from scratch.

How do I collect donations through a nonprofit form?

Add a payment question to any form, and donors pay through Stripe or PayPal without leaving your survey. Stripe shows an inline payment form and PayPal shows a summary before payment, both with secure end-to-end encryption. One form then captures feedback and a gift together. Tax receipts come from the payment processor, not from SurveyMonkey, so your finance records stay where you expect them.

Does SurveyMonkey offer a nonprofit discount?

Yes. SurveyMonkey offers nonprofit and charity discounts on its subscriptions. Pricing depends on your plan and region, so check current nonprofit pricing before you buy. The 11 templates in this category are free to start from, and you only add cost when you upgrade your plan or add response capacity.

When should I send a donor feedback survey, and how long should it be?

Send it within 24 to 72 hours of the gift or event, while the experience is fresh in donors' minds. Keep it under five minutes so people finish, and use a channel they recognize, such as email after a campaign or a QR code at an event. Holding the survey to 1-10 questions protects the 99.1% completion rate that the short band reaches.

How do I get more volunteers and donors to respond?

Keep it short and follow up. Surveys of 1-10 questions finish at 99.1% against 83.7% past 21, so trim every question you will not act on. Send through familiar channels, email, a web link, or a QR code at events, and let the survey score predict completion and suggest fixes before you launch. A short, well-timed survey on a channel supporters already use earns the most replies.

Nonprofit Survey Templates (11 Surveys)

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Nonprofit survey templates

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Nonprofit survey templates

Volunteer Feedback Survey Template

Used 93,000+ times

Empower your programs with the Volunteer Feedback Survey Template, used over 93,000 times. Collect valuable feedback and improve your initiatives today!

Donor Survey Template

Used 2,000+ times

Send this donor feedback survey after events and fundraisers. Use expert-written questions and built-in analysis to learn fast & plan what’s next.

Non-Profit Operations Survey Template

Used 2,000+ times

Use our Nonprofit Operations Survey Template to understand organizational structure and more. Launch a nonprofit questionnaire today!

Environmental Issues Survey Template

Used 2,000+ times

Gain insights on climate change with our reliable survey template, used over 2,000 times by satisfied users, to address environmental concerns effectively.

Volunteer Application Form Template

Used 1,000+ times

Simplify volunteer recruitment with our popular application form template, used over 1,000 times. Build your dream team today with satisfied users!

Fundraising Feedback Survey Template

Improve your campaigns with the Fundraising Feedback Survey Template powered by SurveyMonkey. Gather insights to refine strategies.

Donation Form Template

Streamline contributions with the Donation Form Template from SurveyMonkey. Simplify the process for donors and grow support for your cause today!

HOA Survey Template

HOA Survey Template collects resident feedback, reveals community sentiment, and guides HOA decisions.

Church Survey Questionnaire Template

Serve your church community with the best events and services! Gather feedback from your congregation with our Church Survey Questionnaire Template.

Charity Donation Form Template

Boost your charity's fundraising efforts with our Charity Donation Form Template. Collect donations and connect with donors to maximize your impact.

Nonprofit Donation Form Template

Simplify giving with the Nonprofit Donation Form Template powered by SurveyMonkey. Collect donations seamlessly and grow support for your cause!

Nonprofit survey templates at a glance

Stat	Figure
Total nonprofit templates	11
Most-used template	Volunteer feedback survey
Short survey completion rate (1-10 questions)	99.1%
Medium survey completion rate (11-20 questions)	94.4%
Long survey completion rate (21+ questions)	83.7%
Average completion rate	97.7%
Average questions per survey	9.7

What are nonprofit surveys?

Picture the week after a fundraising gala: the gifts are in, but you do not yet know why people gave or whether they will give again. A nonprofit survey gathers feedback from your donors, volunteers, and community, so you can keep supporters engaged and fund your mission on what they tell you rather than what you assume. These 11 templates cover donor feedback, volunteer satisfaction, fundraising, and community input, each a tested starting point you can send in minutes.

What sets the nonprofit set apart is that one form can do two jobs. Add a payment question and donors pay inside the survey through Stripe or PayPal, the connected payment processors, with secure end-to-end encryption. So a single link can gather feedback and a gift at the same time. Tax reporting and receipts come from the processor, not from SurveyMonkey, which keeps your records where your finance team expects them.

Nonprofit surveys complete at a 97.7% average rate across about 10 questions, and short ones do best. Surveys of 1-10 questions finish at 99.1%; those past 21 fall to 83.7%. Reach supporters by email, a shared web link, or a QR code posted at an event, and let the survey score predict completion before you launch. SurveyMonkey also offers nonprofit and charity discounts on its subscriptions.

For donor and volunteer question banks plus send-timing best practices, see our nonprofit survey guide.

How to create a nonprofit survey

Pick one of the 11 templates on this page, or start from the volunteer feedback survey template.
Edit the questions to your goal, whether that is giving, volunteering, or program impact.
To collect gifts, add a payment question and connect Stripe or PayPal.
Apply your logo, colors, and mission language so the form feels like yours.
Choose how you collect responses: email, a shared web link, or a QR code at an in-person event.
Launch and read results, using sentiment analysis and dashboards to spot themes and act fast.

When to use nonprofit surveys

Donor feedback after a campaign: Ask why donors gave and whether they will give again, sent within a few days while the gift is fresh.
Volunteer satisfaction and retention: Learn how volunteers feel about training, support, and their experience, so you keep your best people.
Online donation collection: Use a donation form to accept gifts and capture donor details in one step.
Community and program impact: Measure whether your programs meet the needs of the people you serve.
Fundraising event feedback: Find out what worked at an event so the next one raises more.

Who runs nonprofit surveys

Development and fundraising leads: They track donor sentiment and retention to grow giving, and they lean on templates because budget and time are tight.
Volunteer coordinators: They measure volunteer satisfaction and program experience to reduce turnover.
Program managers: They gather community input to show impact to boards and funders.
Small nonprofit teams: They want ready-made templates and built-in donation collection without a research budget.

Tips for creating a nonprofit survey

Keep it short: Surveys of 1-10 questions complete at 99.1% against 83.7% past 21, so ask only what you will act on.
Send donor surveys fast: Reach donors within 24 to 72 hours of a gift or event, while the experience is fresh.
Aim for under five minutes: Shorter donor surveys get more replies, and familiar channels help, like email for campaigns and QR codes in person.
Let one form do two jobs: Add a payment question so a single link collects both feedback and gifts.

Frequently asked questions about nonprofit surveys

What survey should a nonprofit send: donor, volunteer, or community feedback?
How do I collect donations through a nonprofit form?
Does SurveyMonkey offer a nonprofit discount?
When should I send a donor feedback survey, and how long should it be?
How do I get more volunteers and donors to respond?

Related categories

Donation and payment forms · Event feedback surveys · Event registration forms · Customer feedback surveys · Market research surveys