Contact form templates

Start with three: name, email, and a message or subject field. That is enough to identify the person and reply. Add a phone field if you call back, or an inquiry-type dropdown if you route to different teams. Add only what changes how you respond, since every extra required field costs completion, dropping from 99.6% at 1-10 fields to 87.4% past 21. Use conditional logic so extra fields surface only for the people who need them.

Build the form in SurveyMonkey Forms, then copy the embed code from the collect responses panel and paste it into your site's HTML where you want the form to appear. It renders on desktop and mobile with no extra setup. If you would rather not embed, share the same form as a direct link or a QR code instead.

Turn on email notifications in the form's settings before you publish. Forms sends an alert to the address you choose each time someone submits. You can also connect the form to Slack or Microsoft Teams through built-in integrations, so new entries post straight to a channel where the team already works.

Require a valid email format so malformed entries cannot submit, and make the core fields required so every submission carries real detail. Keep email notifications on to review entries as they arrive and clear out junk. You can also limit exposure by sharing the form link only where you want responses rather than posting it in the open.

Use a contact form when you need a name and a way to reply, like a website inquiry, an intake request, or a data refresh. Use a survey when you need to measure something across many people, like satisfaction or preference. Both run on the same platform, so you can start from a contact form template and add survey question types if the need grows.