HOA Survey Template

Whether you’re a member of a homeowners’ association (HOA), neighborhood watch, or even the city council, there are issues that the community you serve cares about. Rather than asking each member of your community about these issues individually, use SurveyMonkey’s community feedback survey template. It’s the perfect way for getting peoples’ opinions on issues that matter to them so that you can decide how to take action to help them. Use it to determine where people’s opinions lie and to gather demographic information to see if different groups see the issue in different ways.

Selecting the right HOA survey questions allows you to move from curiosity to action by identifying the specific issues your residents care about most. Using a structured set of questions helps you collect standardized data to inform board decisions and prioritize neighborhood projects. The following questions are designed to be clear and direct, ensuring you gather the actionable feedback needed to support your community's growth and safety.

1. How much do you support or oppose the change?

Question Type:
Rating scale (5-point scale)

Why this matters:
This question gives you a clear snapshot of overall resident sentiment. Instead of relying on a handful of opinions, you can quantify how your community feels about a proposed change. This helps you assess whether there is strong support, resistance, or mixed feedback, allowing you to move forward confidently, adjust your approach, or revisit the decision before it creates friction.

2. Following up to the previous question, why do you feel that way?

Question Type:
Open-ended (long text)

Why this matters:
This is where the real insight comes in. While the previous question tells you what residents think, this question helps you understand why. You will uncover specific concerns, suggestions, or perspectives that can guide how you refine the change, address objections, and communicate next steps more effectively. This is what turns feedback into actionable improvements.

3. How did you first hear about the change?

Question Type:
Multiple choice

Why this matters:
This question helps you evaluate how well your communication strategy is working. By identifying which channels residents actually use, such as email, social media, or word of mouth, you can focus your efforts on the methods that reach the most people. This ensures future updates are seen, understood, and acted on by your community.

4. How long have you lived in this community?

Question Type:
Multiple choice

Why this matters:
Different residents bring different perspectives based on how long they have lived in the community. This question allows you to segment feedback and identify patterns, such as whether newer residents are more open to change or long-term residents have specific concerns. That context helps you make more balanced decisions that reflect your entire community.

5. What is your gender?

Question Type:
Multiple choice

Why this matters:
This question provides additional context to help you understand how feedback may vary across your community. When you analyze responses alongside other questions, it can reveal patterns that help ensure your decisions and communications are inclusive and relevant to all residents.

6. What is your age?

Question Type:
Multiple choice

Why this matters:
Age often influences how residents engage with the community, from preferred communication channels to priorities like amenities or events. This insight helps you tailor decisions, improvements, and outreach strategies so they resonate with the people who live in your community.

7. Do you have any children?

Question Type:
Multiple choice

Why this matters:
Household dynamics shape how residents experience the community. This question helps you understand whether feedback is coming from families, individuals, or other household types. That insight can guide decisions around amenities, safety measures, events, and services to better match how your residents live day to day.

8. Which of the following best describes your background?

Question Type:
Multiple choice

Why this matters:
This question helps you better understand the makeup of your community and adds important context to your survey results. When you can see how different groups respond, you are better equipped to make decisions that are thoughtful, inclusive, and representative of your entire community.

Using structured HOA survey questions allows board members to identify resident priorities and reduce decision friction. You can use these templates to:

SurveyMonkey provides an intuitive platform to help you move from curiosity to action. By gathering feedback through a standardized template, you ensure that every resident has an opportunity to share their perspective, helping you make informed, data-driven decisions for your community.