Webinar
How to use feedback to improve and adapt the patient experience
Learn how one healthcare provider is staying resilient in the face of uncertainty and change.
Community Intervention Services, a provider of community-based behavioral health and substance abuse services, uses patient experience data to understand sentiment around its newly-adopted telehealth service. Watch this on-demand webinar for tips on making patient experience data actionable and learn more about why:
- Agility is essential to helping providers adapt during a pandemic
- Measuring patient experience is key to reveal areas of improvement
- Internal benchmarking creates value for an organization
