Our text analysis tools help you quickly cut through the clutter and go from qualitative data to insights—without the need for tedious manual work.

Stop drowning in feedback left in open-ended text and comment boxes. Thematic analysis uses AI to automatically categorize your qualitative responses into meaningful themes, providing a clear understanding of what people are saying without hours of manual work.

  • Identify and categorize key themes within your open-ended responses in seconds
  • Save the time you’d spend manually organizing data into meaningful categories
  • See how individual text responses align with key themes, and easily export this data for further analysis
A woman is typing on a laptop. An overlay shows a graphic titled "Top improvement themes," with a bar chart showing themes like "Service Quality," "Staff Performance," and "Online Banking Experience."
A dashboard showing a sentiment analysis bar, with percentages for happy, neutral, and sad faces. Below, individual customer responses are shown with a corresponding emoji, a topic tag, and the full text of the feedback.

Assess how respondents feel, not just what they say. Sentiment analysis classifies open-text responses as positive, negative, or neutral—helping you read the mood across thousands of comments with ease.

  • Save time as you see sentiments at a glance
  • Filter by sentiment to identify specific areas that need attention and act quickly
  • Filter a question by sentiment for even deeper insights

Create word clouds for a quick visual interpretation of open-ended responses, highlighting the most frequently used words.

With customizable word clouds, you can:

  • Choose colors or fonts to highlight specific words
  • Adjust the threshold for when words should appear
  • Hide words that aren’t relevant
  • Combine related words into a single category
A word cloud graphic showing key terms from survey responses, with larger words like "Helpful" and "Insightful" indicating higher frequency.
A text analysis dashboard with tabs for "Responses," "Word Cloud," and "Tags." The "Tags" view shows a bar chart of feedback categories like "Checkout process," "Customer service," and "Product quality" with their respective percentages.

Looking for something very specific in your response data? Tag your responses to uncover even more specific information in your open-ended response data.

  • Assign multiple, custom tags per response
  • Filter by tag to get focused insights
  • With an enterprise plan, tags can be applied automatically as responses come in

Note: Some text analysis features are only available on certain plans.

Try it now and get 25 responses for free, or choose from our top plans.

*$0.15 per additional response. SurveyMonkey Audience Panel responses sold separately, starting at $1 per response.

An "Analyze with AI" panel showing a prompt for "an average job satisfaction for each department" with a bar chart as the result.

Ask questions about your survey responses, and identify key themes and sentiment using SurveyMonkey AI.

An illustration of a bar chart with a line graph connecting the tops of the bars. A hand is drawing the line graph with a stylus.

Learn best practices and see FAQs about analyzing data on the SurveyMonkey platform.

A dashboard showing a table with employee data including name, department, location, and tenure. An Excel logo is present, and a bar chart shows feedback on how often a manager gives feedback.

Learn how to analyze survey data in Excel and gain insights with our quick and easy-to-follow guide.

Two images of a woman wearing headphones. The first shows her with a serene smile on a purple background, and the second shows her looking at a laptop. A callout box states, "Women ages 30-44 preferred this image," suggesting a result from a preference test.

Explore SurveyMonkey features that help you get to insights fast.