HIPAA COMPLIANCE

Securely collect and analyze protected health information (PHI) with SurveyMonkey forms and surveys.

A woman sits in a waiting room, looking at her phone. An overlay shows a form with the question, "Do you have medical health insurance?" and "Yes" or "No" radio buttons. A smaller, inset photo shows a person's hand placing a pill into a pillbox.

Trusted by leading healthcare organizations

Customer logo for McKesson in white
CVS Health logo
BetterHelp logo
Lucile Packard Children's Hospital logo
Massachusetts General Hospital logo
John Hopkins Medicine logo
Delta Dental logo
BlueCross BlueShield logo
Mutual of Omaha logo
Cover Wallet logo
John Hopkins logo

Protect patient data while collecting the insights you need. Get started with HIPAA-compliant survey tools with SurveyMonkey Enterprise.

Build HIPAA-compliant online forms with expert-designed templates. From patient intake to post-visit feedback, our HIPAA-compliant form builder helps you manage PHI with ease.

→ Custom branding for a seamless customer experience
→ 25+ question types for intake, feedback, and surveys
→ Survey tools for collecting patient details and appointments

A survey form with the question, "How likely is it that you would recommend this practice to a friend or colleague?" is overlaid on a photo of a doctor talking to a patient.

SurveyMonkey is committed to maintaining HIPAA privacy and security standards, so you can trust how your data is stored, accessed, and protected.

→ Automatic session timeouts, audit logging, and security reminders
→ Regular risk assessments, SSL encryption, and disaster recovery
→ A dedicated security team

A pop-up window titled "Security Reminder" states that the user will be signed out after 30 minutes of inactivity to protect their data, with a "Sign back in" button.

Analyze sensitive responses to uncover trends and improve both patient and employee experiences.

→ Combine and analyze results from multiple surveys over time
→ Use robust filter and compare features, plus crosstab reports, to dig into your data
→ Easily create custom dashboards for your leadership team

A line graph tracking "Patient satisfaction over time" and a bar chart showing patient satisfaction with "current medical care."

CUSTOMER CASE STUDY

Carrot delivers HIPAA-compliant member surveys and cuts analysis time by 25%.

“We leverage the HIPAA-compliant features in SurveyMonkey Enterprise to make our member chats more effective. That leads to better clinical outcomes.”

Laura Lee | Lead of Global Programs
Carrot

A "Patient Satisfaction Survey" form asking, "How satisfied have you been with your care from our office recently?" The form is displayed next to a photo of an empty doctor's office waiting room.
A "Health Check-In Survey" form with a question asking for height and weight. The form is shown next to a photo of a group of people sitting and talking in a modern office space.
A "Medical History Form" with a list of medical conditions and checkboxes. The form is shown next to a photo of a person's torso sitting up in bed.
A "Hospital Performance Evaluation" survey with a multiple-choice question about staff responsiveness. The form is next to a photo of hospital staff in a hallway.
  • Is SurveyMonkey a HIPAA-compliant survey tool?
  • Does SurveyMonkey offer a BAA?
  • Is SurveyMonkey safe to use?
  • What is a HIPAA-compliant form or survey?
  • What is HIPAA? Why was HIPAA created?

HIPAA-enabled accounts are only available with SurveyMonkey Enterprise. Contact our team to learn more and receive a personalized demo.

A simple graphic of a green shield with a padlock icon in the center.
A "Healthcare Performance Evaluation Template" with a question about the ease of talking to staff. A healthcare professional in scrubs and a stethoscope holds a clipboard in the background.
A woman is working on a laptop. Overlaid are two security badges, one for AES-256 and another for TLS 1.2+, highlighting strong encryption and data protection.